Last updated: 22 August 2026
1. Seller and contact details
The online store at myrosedreams.com is operated by:
XS Design OÜ
Estonian registry code: 11676456
Registered address: Mooni tee 6-31, Viimsi alevik, Viimsi vald, Harju maakond 74001, Estonia
Email: info@myrosedreams.com
Phone: +372 5625 0307
XS Design OÜ is not registered for Estonian VAT. No VAT number is shown or charged as a separate item.
2. Scope and products
These Terms of Sale apply to consumer purchases made through the MyRoseDreams online store. The main product is a standard printed guided journal. It is printed after an order is placed, but it is not personalised unless a product page expressly says that the customer’s own name, text or design will be used.
The product page describes the journal’s main characteristics, format and price. Product images are illustrative; minor colour differences may occur because of screen and print settings.
3. Prices, taxes and delivery charges
Prices are shown in euros and are final consumer prices charged by XS Design OÜ. Delivery is added separately and is shown in the cart and checkout before the order is submitted.
Delivery is available only to countries listed in the checkout country selector. The current simple shipping model charges €6, €8 or €10 per printed journal depending on the destination. Each additional journal adds the same destination-based delivery charge. A country that is not available in checkout cannot be selected for delivery.
Import duties, local taxes or carrier charges imposed by the destination country may apply outside the European Union. Unless checkout expressly states that such charges have been collected, they are payable by the recipient to the extent permitted by applicable law.
4. Ordering and payment
- Add the product and quantity to the cart.
- Enter a complete email address, name, delivery address, postal code, city and telephone number. These details are required so the order can be paid, printed and delivered.
- Review the product, quantity, delivery country, delivery charge and total price.
- Accept these Terms of Sale and submit the payment-obligation order button.
The payment methods actually available to the customer are shown at checkout and are processed through WooPayments/Stripe. MyRoseDreams does not receive or store the customer’s full card number.
The sales contract is concluded when payment has been successfully authorised and the customer receives the order confirmation. If an order cannot be accepted or fulfilled, XS Design OÜ will notify the customer and refund the amounts received without undue delay.
5. Printing and delivery
The journal is printed and fulfilled by Lulu Direct on behalf of XS Design OÜ. XS Design OÜ remains the seller and the customer’s contact for the order.
Production and delivery estimates depend on the destination and carrier. The estimate available for the order is shown during the purchase process or in the order information. Unless a different period has been expressly agreed, delivery will take place no later than 30 days after the contract is concluded.
The customer must check that the address and telephone number are complete before ordering. If an obvious address problem is detected before production, XS Design OÜ may contact the customer for clarification. Once production or shipment has begun, an address change may no longer be possible.
6. Fourteen-day right of withdrawal
A consumer may withdraw from the purchase of the standard printed journal without giving a reason within 14 days from the day on which the consumer, or a third party named by the consumer other than the carrier, receives the journal.
Printing a standard journal only after an order is placed does not remove the right of withdrawal. The exception applies only to a product genuinely made to the customer’s individual specifications or clearly personalised. Any such exception will be stated clearly on the product page before purchase.
To withdraw, send an unambiguous statement before the deadline to info@myrosedreams.com, use the model withdrawal form, or use the online withdrawal function linked on the website. Include the customer’s name and enough order information to identify the contract.
After notifying withdrawal, return the journal within 14 days to XS Design OÜ at Mooni tee 6-31, Viimsi alevik, Viimsi vald, Harju maakond 74001, Estonia, unless XS Design OÜ provides another return address in writing.
The consumer pays the direct cost of returning a standard, non-defective journal. The consumer is responsible only for any diminished value caused by handling beyond what is necessary to establish the journal’s nature, characteristics and functioning.
7. Digital products
Digital products, such as printable journals and PDF files, are delivered electronically and no physical product is shipped.
Digital products are supplied as downloadable digital content. Before completing a purchase, the customer may be asked to expressly consent to the immediate delivery of the digital product and acknowledge that, once delivery has begun, the statutory right of withdrawal is lost as provided by applicable law.
If you experience a technical problem with a digital product, cannot access the file, or receive a defective or incorrect file, please contact us at info@myrosedreams.com and we will be happy to assist you.
8. Refund after withdrawal
XS Design OÜ will refund all payments received for the withdrawn purchase, including the original delivery charge up to the cost of the least expensive standard delivery offered for the order, no later than 14 days after receiving the withdrawal notice.
For a sale of goods, the refund may be withheld until the returned journal is received or the consumer supplies evidence of having sent it back, whichever occurs first. The refund is made using the same payment method unless another method is expressly agreed, and no payment-provider fee is deducted from the consumer’s statutory refund.
9. Defective, damaged or incorrect products
XS Design OÜ is responsible for a lack of conformity that becomes apparent within two years after delivery. A consumer should notify XS Design OÜ within a reasonable time and no later than two months after discovering the problem.
Email info@myrosedreams.com with the order number, a description of the problem and, where helpful, clear photographs. The initial remedies are repair or replacement where possible and proportionate. They are provided without charge and without significant inconvenience to the consumer. Necessary postage, transport, labour and material costs are paid by XS Design OÜ.
A price reduction or termination and refund may be available in the circumstances provided by law, for example if repair or replacement is impossible, unsuccessful, unreasonably delayed or the defect is sufficiently serious.
10. Complaints and customer service
Send complaints to info@myrosedreams.com. XS Design OÜ will respond to a written complaint in writing within 15 days. If the claim is not accepted, the response will explain the reasons and the available next steps.
11. Dispute resolution and applicable law
Estonian law applies without depriving a consumer of mandatory protection available under the law of the consumer’s country of residence.
If a complaint cannot be resolved directly, an Estonian consumer may apply to the Consumer Disputes Committee operating at the Consumer Protection and Technical Regulatory Authority. Information and the application process are available at ttja.ee. The procedure is free of charge for the consumer. A consumer living in another EU country may also seek assistance from the European Consumer Centre in their country.
12. Personal data and copies of the terms
Personal data is processed as described in the Privacy Notice. The current Terms of Sale and withdrawal information are available on the website. The order confirmation will provide the required contractual information on a durable medium.
Version: 22 August 2026.